Privacy policy
Data controller
Site operator: PluginFiles.
determines the purposes of the site's data processing. Contact Official support · PluginFiles to ask about your data or exercise applicable privacy rights.Data we process
We use account details, ticket content, replies, attachments, and contact-form details to answer requests and run the service. Avoid sending sensitive information unnecessarily.
Legal basis
Processing relies on the legal basis that applies to the request: service delivery, pre-contractual steps, legitimate security interests, legal duties, or consent where required.
Retention and your rights
The configured ticket-retention period is 365 days. Hosting, email, backups, and legal obligations may have separate retention needs. Ask for access, correction, deletion, restriction, portability, or objection where applicable; contact the competent authority if needed.
