SUPPORT CENTER · PLUGINFILES
WordPress support, on your own website.
WordPress support that works where your customers are. Keep tickets, replies, and private files together on your own website.
1.1.0 · GPL-2.0-or-later · WordPress 6.0+ · PHP 8.0+
Key features
Plugin
Create tickets with a subject, department, priority, and status. Keep replies and history together so your team can follow each request.
Team
Use WordPress roles and capabilities to control access. Owners and authorized staff can view private conversations; internal notes stay with the team.
Privacy policy
Private attachments require an authorization check. They do not receive public Media Library links that expose customer documents.
Get started
Tutorials
Go from installation to your first support ticket. Follow practical steps to configure your portal, team access, and privacy settings.
Resources
Find setup guides, integration references, and brand assets in one place. Build your support workflow with clear technical documentation.
FAQs
Get clear answers about installation, permissions, attachments, and updates. Start here when you need a quick technical answer.
Share your experience
Tell us how you use Support Center. We publish experiences with permission and a verifiable source.
Share your experienceProject downloads
0 / 100.000
The counter records complete downloads served by this website. At 100,000 deliveries, service-plan information appears; no payment starts automatically.
Plans and memberships
The download counter measures complete responses from this server, not unique people or installations. Reaching 100,000 activates information about plans and memberships, never a charge.
GPL
The software follows GPL-2.0-or-later. Brands retain their owners. External links do not imply endorsement. Applicable mandatory rights prevail over these terms.
Official support
Need help with installation or an integration? Send your question through this form or follow the official PluginFiles support link.
Team
Need help with installation or an integration? Send your question through this form or follow the official PluginFiles support link.
No subscription or charge starts automatically.
